At Joseph Grace Brands, we are committed to delivering top-quality wine accessories to you swiftly and securely, whether you're a wine enthusiast ordering for personal use or a wholesaler enhancing your business inventory.
Order Processing
Orders are processed within 1-2 business days. Once your order has been processed, you will receive a confirmation email with your package tracking information.
Shipping Time
Shipping times are based on your location. Standard shipping within the U.S. typically arrives within 5-7 business days of placing the order. Please note, delivery timelines may vary for international shipping and during peak holiday periods.
International Shipping
We're delighted to serve wine lovers around the globe. International shipping rates and timelines will be calculated at checkout based on your location.
Shipping Cost
The shipping cost is designed to cover our company's expenses associated with preparing your order including careful packaging of the products to prevent damage during transit and ensuring safe delivery. Should you receive an item that has been damaged in transit, please contact our customer service team immediately at info@josephgracebrands.com.
Wholesale Orders
For our wholesale clients, we offer specialized shipping solutions. Please contact our sales team at sales@josephgracebrands.com directly for bulk order inquiries and to discuss tailored shipping arrangements.
Track Package
After placing your order, you'll receive an email containing your invoice and a tracking link in your registered email ID. You can also track your package by signing in to your account and accessing the Track Order feature from your dashboard.
Returns
Your satisfaction is our top priority. If you're not completely happy with your purchase, please refer to our Returns Policy for detailed information on how to make a return or contact info@josephgracebrands.com directly.
Thank you for choosing Joseph Grace Brands. We look forward to helping you enhance your wine experience.